FAQ

What types of products do you offer?

We offer a range of home essentials, including lighting, security systems, bathroom accessories, cleaning supplies, and decor items designed to enhance your home’s look and functionality.

How do I know if a product is in stock?

Our website displays real-time inventory. If an item is out of stock, you’ll see an “Out of Stock” label on the product page.

What is your return policy?

We have a 30-day return policy for items in original condition. To initiate a return, please email us at info@havenessential.store

How long does shipping take?

Standard shipping takes 3–7 business days. You will receive a tracking number once your order has shipped.

Do you offer international shipping?

Currently, we only ship within the U.S. but are working on expanding internationally soon.

Can I track my order?

Absolutely! After your order is shipped, we’ll send you an email with a tracking link.

How do I contact customer support?

You can reach us at info@havenessential.store or through the Contact page on our website.

Do you offer bulk discounts?

Yes, we do! For large orders, please reach out to info@havenessential.store for a custom quote.